Trust & Safety
Your trust, by design
Nori is built around your safety and privacy. Here is how we protect your data, your account, and your experience.
Data privacy
Your conversations are private. We collect only what is needed to make Nori work for you, and we never sell your personal data. You stay in control of your information.
Account protection
Accounts are secured with industry-standard safeguards. We continuously monitor for suspicious activity and give you tools to manage access and delete your data.
Responsible AI use
Nori is designed to support, not replace, human care. We build with guardrails, transparency, and ongoing review to keep responses helpful, safe, and appropriate.
User safety
Nori is not a crisis service. If you are in danger or experiencing a mental health emergency, please contact local emergency services or a trusted crisis line. Nori can help point you toward support resources.
Platform principles
We hold ourselves to clear principles: protect privacy, communicate honestly, design with care, and keep improving. These guide every decision we make.